Participating in Pecan Street’s research network is easy. We hope this page will make it a no-brainer.

This is where we’ll post documents, forms, technical support links, and any other information that you may need to install, use or troubleshoot your system.  You can bookmark this page or get to it directly from by clicking Resources in the navigation bar.

People thinking about participating in our research network can find some stories and videos about our current volunteers and information about what it means to volunteer.

If you have any questions, don’t hesitate to call us at (512) 782-9213 or email

Volunteer Stories

Wanna meet some volunteer participants? Great. Below are a few stories about our work in Austin’s Mueller neighborhood, where we started our research.

Participant Information

We’re expanding our research network in California’s Bay Area and Upstate New York. If you want to learn more before you sign up, download this PDF infosheet.

Participant Agreement

Because our research involves volunteers’ energy data, we’re very careful to spell out what information we collect, how it is used, and what Pecan Street and each participant agrees to. If we are currently recruiting participants, we will include a link to an online participant agreement here.

Troubleshooting – Tech Support

Following the installation of your equipment, your system shouldn’t require any maintenance. Just like your cable box and WiFi router, however, some technical issues arise. If your system seems unresponsive or if a Pecan Street employee asks you to restart your system, please refer to the following technical posts.